Sales Tax Policy

At Shea Marne Luxury Collection, we are committed to transparent and accurate pricing. This Tax Policy outlines how we calculate, collect, and apply taxes on purchases made through our website, www.sheamarneluxurycollection.com (the “Site”).

 

1. Sales Tax Collection

We are required to collect sales tax in certain states, provinces, or countries where we have a tax nexus (a legal obligation to collect taxes). The amount of sales tax applied to your order depends on:

• The shipping address you provide
• The type of products purchased
• Applicable local, state, provincial, and national tax laws

The sales tax amount will be calculated and displayed at checkout before you complete your order. 

 

2. Tax Calculation

Sales tax is calculated based on:

• The total price of your order (including shipping, where required by law)
• The delivery location (state, province, or country-specific rules apply)
• Product classification (e.g., clothing may be tax-exempt or taxed at a reduced rate in certain jurisdictions)

We use an automatic tax service provider to ensure that taxes are calculated accurately and in compliance with current laws and regulations. 

 

3. Tax-Exempt Purchases

We do not currently accept tax-exempt purchases.

 

4. International Orders

We only ship within the United States.

 

5. Changes to Tax Laws

Tax laws and regulations may change, and we reserve the right to update this Tax Policy accordingly. Any updates will be posted on this page with the revised effective date. 

 

6. Questions or Support

If you have questions about how taxes are calculated on your order, please contact our support team at: 

📧 [email protected]om 

📍 15402B Emerald Way Bowie MD 20716 

 

Returns Policy 

At Shea Marne Luxury Collection, customer satisfaction is important to us. We understand that sometimes a size, color, or style may not be quite right. That’s why we offer exchanges only for eligible items purchased through www.sheamarneluxurycollection.com (the “Site”). 

 

1. Exchange-Only Policy

We do not offer refunds. Instead, we gladly accept returns for exchange only within 14 days of delivery. You can exchange your item for a different size, color, or another product of equal value. 

 

2. Eligibility for Exchange

To be eligible for an exchange: 

• Items must be returned within 20 days of delivery
• Items must be unused, unwashed, unaltered, and in their original condition with tags attached
• Items must be returned in the original packaging (where applicable)

We reserve the right to deny exchanges for items that do not meet these conditions. 

 

3. Non-Exchangeable Items 

The following items are final sale and cannot be exchanged:

• Intimates (e.g., underwear, bodysuits)
• Earrings and pierced jewelry
• Gift cards
• Custom or personalized items 

 

4. How to Request an Exchange 

To request an exchange:

1. Contact us at [email protected] within 10 days of receiving your order. 
2. Include your order number and the item(s) you wish to exchange.
3. Our team will provide you with return instructions and shipping information. 

Please do not send items back without first contacting us and receiving confirmation. 

 

5. Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part.
• We will cover the cost of shipping the exchanged item back to you once per order. 

 

6. Damaged or Incorrect Items 

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange for an immediate exchange at no additional cost. 

 

7. Processing Time

Once we receive your returned item and inspect it, we will process your exchange within 30 business days. You will receive a confirmation email once your new item has been shipped. 

 

8. Need Help? 

If you have any questions or concerns about your exchange, please don’t hesitate to contact us:

📧 [email protected]om 

📍 15402B Emerald Way Bowie MD 20716 

 

 

Shipping Policy

Thank you for shopping at Shea Marne Luxury Collection! We’re committed to delivering your orders quickly, securely, and affordably. Please review our shipping policy below to understand how we process and deliver your purchases.

 

1. Order Processing Time

• All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification when your order has shipped.
• Please allow additional time during peak seasons, holidays, or promotions.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method. 

 

3. Shipping Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this link to monitor the delivery status of your package. 

 

4. Wrong or Incomplete Shipping Information

Please ensure all shipping details are accurate at the time of checkout. We are not responsible for: 

• Delays due to incorrect or incomplete shipping information
• Lost packages due to inaccurate addresses 

If you notice an error in your address after placing an order, contact us immediately at [email protected]  

 

5. Lost or Stolen Packages 

If your tracking information shows that your package was delivered but you did not receive it:

• Please check with household members, neighbors, or building management
• Contact the shipping carrier directly for assistance
• If you still need help, reach out to us at [email protected]  

We are not responsible for packages marked as delivered by the carrier. 

 

6. Shipping Restrictions

• We do not ship to P.O. Boxes, or APO/FPO addresses.
• We do not ship outside of the United States.   

 

7. Contact Us

If you have any questions or concerns about your order or this shipping policy, please contact us: 

📧 [email protected]m  

📍 15402B Emerald Way Bowie MD 20715